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Lucidchart

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Description FeaturesPermissionsSecurity & Compliance
Lucidchart is the intelligent diagramming solution that empowers teams to clarify complexity, align their insights, and build the future faster. With a common visual language, collaboration and communication are made easy. Real-time updates ensure that everyone has the information they need, when they need it, to visualize processes, systems, and teams quickly. Whether your team works in-office, hybrid, or remote, Lucidchart brings your plans to life.Bring the power of visual collaboration directly into your team’s primary communication hub. By pairing Lucidchart with Slack, you can keep projects moving without ever losing context.Features:
• Keep projects moving with real-time Slack notifications for Lucidchart documents.
• Simplify sharing by managing document permissions directly in Slack.
• See previews and summarize contents instantly when sharing document links.
• Get on the same page quickly by creating new documents using Slack Shortcuts.
• Keep everyone in the loop by sharing to Slack directly from the Lucidchart interface.The Lucid MCP integration for Slackbot
Take your workflow to the next level and ensure your work stays aligned with the Lucid MCP integration for Slackbot. Whether you're building a user flow or need to get stakeholders up to speed on a project, the Lucid MCP integration works with Slackbot to ensure your teams stay in sync by integrating the visual power of Lucid directly into your primary communication hub. By bridging the gap between Slack conversations and Lucid documents, this integration eliminates context-switching and streamlines work to allow users to manage their entire visual workspace in the Slack interface. Features:
• Locate documents by keyword and extract action items or content summaries instantly.
• Generate diagrams, process maps, user flows, and org charts from Slackbot conversations.
• Deploy edits and modify document contents without leaving Slack.
• Manage collaborator permissions, share live links, fetch document images and export documents as PNGs. By centralizing these capabilities within Slackbot, teams can maintain their momentum and ensure that their visual documentation is always accessible and actionable. Legal Disclaimer: This is an AI feature and can provide inaccurate or biased responses. For questions and content reporting, contact support by going to https://help.lucid.co/hc/en-us/articles/360049229652-Get-support.

Lucidchart will be able to view:

Lucidchart will be able to do:

Download security and compliance information

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General
Developer
Lucid Software Inc.
Company headquarters location
United States
Terms of service
https://lucid.co/tos
Privacy & data governance
Data retention policy
Lucid Software has a formal Data Retention Policy, which includes regular data backups for disaster recovery and business continuity purposes. Customers are encouraged to implement their own data retention policy.
Data archiving and removal policy
Data is backed up according to our Data Retention Policy. Hourly, weekly, and monthly.
Data storage policy
Data is logically segmented by customer and user account. Production servers are physically separated from development/test servers. The principle of least privileged access is used for account provisioning. Appropriate redundancy is in place. Data stored by Lucid will be located in the data region indicated in your Lucid Account settings. Please refer to your agreement or terms with Slack for information on data storage for data that is processed by Slack.
Data center location(s)
United States, Ireland, Germany, Australia
Data hosting details
Fully hosted, SaaS application.
Data hosting company
AWS
App/service has sub-processors
yes
Guidelines for sub-processors
https://lucid.co/eu-personal-data-sub-processor-list
App/service uses large language models (LLM)
yes
LLM model(s) used
GPT-3.5 on Azure OpenAI Service
LLM retention settings
Azure's abuse monitoring team retains inputs and outputs for 30 days
LLM data tenancy policy
N/A
LLM data residency policy
We use LLMs in Azure's EastUS region. While this may change, it will stay in the US.
Certifications & compliance
Privacy Shield notice
https://www.dataprivacyframework.gov/list
GDPR commitment
https://lucid.co/gdpr-compliance
Data deletion request procedure
Data deletion requests as part of a "right to be forgotten" request can be sent to privacy@lucidchart.com.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Single Sign On (SSO) with the following providers
Google, Microsoft, Okta, OneLogin, ADFS, Salesforce, and other SAML IDPs
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@lucidchart.com
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
https://lucid.co/tos
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
yes
Bug bounty program URL
https://lucid.co/tos
Requires third party authorization/connections
no
Third party services used by this app
AWS
Uses token rotation
no
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